Shipping Policy

Last Updated: September 2026

At ELVIRA LIVING, we are committed to delivering your orders safely, quickly, and reliably across the United Arab Emirates.

🇦🇪 Shipping Across the UAE

We currently deliver to customers throughout the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

📦 Order Processing

• Orders are normally processed within 1–2 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has been dispatched, you will receive shipping/tracking information where available.

🚚 Delivery Time

Estimated delivery within the UAE is:

2–5 business days

Delivery times are estimates and may occasionally be affected by courier delays, weather conditions, public holidays, incorrect addresses, or circumstances outside our control.

💰 Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase.

From time to time, ELVIRA LIVING may offer free shipping promotions or free delivery above a specified order value.

📍 Delivery Address

Please make sure your delivery address, phone number, and other contact information are accurate before placing your order.

If incorrect information is provided and the courier is unable to deliver the order, additional delivery charges may apply.

📞 Failed Delivery

If a delivery attempt is unsuccessful, the courier may contact you to arrange another delivery attempt.

If an order is returned to us because the customer was unavailable, provided an incorrect address, or refused delivery, we may contact you regarding the available options and any applicable additional shipping costs.

🔍 Order Tracking

Where tracking is available, tracking details will be provided after your order has been shipped. You can use the tracking information to follow your shipment directly with the courier.

⚠️ Delays

While we work with our delivery partners to ensure timely delivery, ELVIRA LIVING cannot guarantee delivery on a specific date.

Unexpected delays may occur due to courier operations, public holidays, severe weather, or other circumstances beyond our reasonable control.

If your order is significantly delayed, please contact our customer support team and we will assist you.

📦 Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the package and the product.

We will review the situation and work with you to resolve the issue.

🌍 International Shipping

At this time, ELVIRA LIVING primarily ships within the UAE. International shipping may be offered in the future and will be subject to applicable shipping fees, customs duties, taxes, and destination-country requirements.

📩 Contact Us

If you have any questions about your order or delivery, please contact us:

ELVIRA LIVING
📧 Email: elviraliving771@gmail.com
📞 Phone/WhatsApp: 03109596880
📍 UAE

We are happy to help with any shipping or delivery questions.